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Word werkt niet meer op laptop met windows 7


Anoniem2

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Hallo allemaal, ik weet helemaal niet hoe het komt maar telkens waneer ik word wilt openen, of een word-document wil openen, crasht het programma en staat er \"winword.exe werkt niet meer\". Bij het opzoeken naar een oplossing zag ik dat een virus de oorzaak kon zijn. Ik heb al met 4 verschillende antivirussen scans gedaan en alle geinfecteerde bestanden verwijdert maar op 1 of andere manier werkt word nog altijd niet en vrees ik dat ik de virus (trojan horse) niet weg krijg. \r\n\r\nIk ben een student communicatiewetenschappen dus dit is wel zeer storend :(\r\n\r\nHelp!
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Malware byte heb ik al verschillende scans laten doen en heb net alle bedreigingen dat superantispyware had gededecteerd, verwijderd maar helaas nog steeds krijg ik hetzelfde probleem. Ik heb ook willen merken dat mijn firewall afstaat en wanneer ik deze volgens \"aanbevolen instellingen\" wil inschakelen komt er deze fout : windows firewall kan niet alle instellingen wijzigen foutcode : 0x80070424
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Heb je ook je virusscanner gedraaid? Maak eventueel met [URL=\"http://sourceforge.net/projects/hjt/\"]hijackthis[/URL] een scan en plaats de log file hier, maskeer eventuele persoonlijke gegevens.\n\nAls het overigen niet te lang is geleden dat dit probleem zich voor de eerste keer voordeed kun je ook een systeem herstel overwegen.
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Ik heb de scan met hjackthis gedaan en dit kwam tevoorschijn in het kladblog : \n\nLogfile of Trend Micro HijackThis v2.0.4\nScan saved at 13:07:18, on 26/11/2012\nPlatform: Windows 7 SP1 (WinNT 6.00.3505)\nMSIE: Internet Explorer v9.00 (9.00.8112.16450)\nBoot mode: Normal\n\nRunning processes:\nC:\\Program Files (x86)\\DAEMON Tools Pro\\DTShellHlp.exe\nC:\\Program Files (x86)\\NTI\\Acer Backup Manager\\BackupManagerTray.exe\nC:\\Users\\waldek\\AppData\\Roaming\\BrowserCompanion\\tcbhn.exe\nC:\\Program Files (x86)\\Malwarebytes\' Anti-Malware\\mbamgui.exe\nC:\\Program Files (x86)\\Intel\\Intel(R) USB 3.0 eXtensible Host Controller Driver\\Application\\iusb3mon.exe\nC:\\Program Files (x86)\\Launch Manager\\LManager.exe\nC:\\Program Files (x86)\\Cyberlink\\MediaEspresso\\DeviceDetector\\DeviceDetector.exe\nC:\\Program Files\\Acer\\Acer Instant Service\\InstantUpdate\\iuBrowserIEAgent.exe\nC:\\Program Files\\Acer\\Acer Instant Service\\InstantUpdate\\iuEmailOutlookAgent.exe\nC:\\Program Files (x86)\\Common Files\\Java\\Java Update\\jusched.exe\nc:\\Program Files (x86)\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Program Files (x86)\\Common Files\\microsoft shared\\virtualization handler\\cvh.exe\nC:\\Program Files (x86)\\Common Files\\microsoft shared\\virtualization handler\\OfficeVirt.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe\nC:\\Users\\waldek\\Downloads\\HijackThis.exe\n\nR1 - HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Default_Page_URL = [url]http://acer.msn.com[/url]\nR1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Page_URL = [url]http://acer.msn.com[/url]\nR1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Search_URL = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]\nR1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Search Page = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]\nR0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Start Page = [url]http://acer.msn.com[/url]\nR0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Search,SearchAssistant = \nR0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Search,CustomizeSearch = \nR0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Local Page = C:\\Windows\\SysWOW64\\blank.htm\nR1 - HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Internet Settings,ProxyOverride = *.local\nR0 - HKCU\\Software\\Microsoft\\Internet Explorer\\Toolbar,LinksFolderName = \nR3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\\PROGRA~2\\mcafee\\SITEAD~1\\mcieplg.dll\nF2 - REG:system.ini: UserInit=userinit.exe\nO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\\Program Files (x86)\\Common Files\\Adobe\\Acrobat\\ActiveX\\AcroIEHelperShim.dll\nO2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\\Program Files (x86)\\Java\\jre7\\bin\\ssv.dll\nO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\\Program Files (x86)\\Common Files\\McAfee\\SystemCore\\ScriptSn.20120924163955.dll\nO2 - BHO: IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\\Program Files (x86)\\Bluetooth Suite\\IEPlugIn.dll\nO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\Windows Live\\WindowsLiveLogin.dll\nO2 - BHO: DealPly - {A6174F27-1FFF-E1D6-A93F-BA48AD5DD448} - C:\\Program Files (x86)\\DealPly\\DealPlyIE.dll\nO2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\\PROGRA~2\\mcafee\\SITEAD~1\\mcieplg.dll\nO2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - \"C:\\Program Files (x86)\\Microsoft\\BingBar\\BingExt.dll\" (file missing)\nO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\\Program Files (x86)\\Java\\jre7\\bin\\jp2ssv.dll\nO3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\\PROGRA~2\\mcafee\\SITEAD~1\\mcieplg.dll\nO3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - \"C:\\Program Files (x86)\\Microsoft\\BingBar\\BingExt.dll\" (file missing)\nO4 - HKLM\\..\\Run: [mcui_exe] \"C:\\Program Files\\McAfee.com\\Agent\\mcagent.exe\" /runkey\nO4 - HKLM\\..\\Run: [Norton Online Backup] C:\\Program Files (x86)\\Symantec\\Norton Online Backup\\NOBuClient.exe\nO4 - HKLM\\..\\Run: [BackupManagerTray] \"C:\\Program Files (x86)\\NTI\\Acer Backup Manager\\BackupManagerTray.exe\" -h -k\nO4 - HKLM\\..\\Run: [Dolby Advanced Audio v2] \"C:\\Dolby PCEE4\\pcee4.exe\" -autostart\nO4 - HKLM\\..\\Run: [USB3MON] \"C:\\Program Files (x86)\\Intel\\Intel(R) USB 3.0 eXtensible Host Controller Driver\\Application\\iusb3mon.exe\"\nO4 - HKLM\\..\\Run: [LManager] C:\\Program Files (x86)\\Launch Manager\\LManager.exe\nO4 - HKLM\\..\\Run: [SuiteTray] \"C:\\Program Files (x86)\\EgisTec MyWinLockerSuite\\x86\\SuiteTray.exe\"\nO4 - HKLM\\..\\Run: [APSDaemon] \"C:\\Program Files (x86)\\Common Files\\Apple\\Apple Application Support\\APSDaemon.exe\"\nO4 - HKLM\\..\\Run: [Starter] C:\\Program Files (x86)\\Driver-Soft\\DriverGenius\\StarterW3i.exe\nO4 - HKCU\\..\\Run: [DAEMON Tools Pro Agent] \"C:\\Program Files (x86)\\DAEMON Tools Pro\\DTAgent.exe\" -autorun\nO4 - HKCU\\..\\Run: [RocketDock] \"C:\\Windows\\Lion Skin Pack\\RocketDock\\RocketDock.exe\"\nO4 - HKCU\\..\\Run: [SUPERAntiSpyware] C:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe\nO4 - HKCU\\..\\Run: [Steam] \"C:\\Program Files (x86)\\Steam\\Steam.exe\" -silent\nO4 - HKUS\\S-1-5-18\\..\\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User \'SYSTEM\')\nO4 - HKUS\\.DEFAULT\\..\\RunOnce: [IsMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User \'Default user\')\nO4 - Startup: Rainmeter.lnk = C:\\Program Files\\Rainmeter\\Rainmeter.exe\nO4 - Startup: tcbhn.lnk = waldek\\AppData\\Roaming\\BrowserCompanion\\tcbhn.exe\nO4 - Global Startup: DeskDrive.lnk = C:\\Windows\\Lion Skin Pack\\DeskDrive\\DeskDrive.exe\nO4 - Global Startup: Finderbar.lnk = C:\\Windows\\Lion Skin Pack\\Finderbar\\Finderbar.exe\nO4 - Global Startup: maComfort.lnk = C:\\Windows\\Lion Skin Pack\\maComfort\\maComfort.exe\nO4 - Global Startup: RocketDock.lnk = C:\\Windows\\Lion Skin Pack\\RocketDock\\RocketDock.exe\nO4 - Global Startup: UberIcon.lnk = C:\\Windows\\Lion Skin Pack\\UberIcon\\UberIcon.exe\nO4 - Global Startup: WinLaunch.lnk = C:\\Windows\\Lion Skin Pack\\WinLaunch\\WinLaunch.exe\nO4 - Global Startup: Winroll.lnk = C:\\Windows\\Lion Skin Pack\\Winroll\\winroll.exe\nO4 - Global Startup: xwidget.lnk = C:\\Windows\\Lion Skin Pack\\Xwidget\\xwidget.exe\nO4 - Global Startup: YzShadow.lnk = C:\\Windows\\Lion Skin Pack\\YzShadow\\YzShadow.exe\nO9 - Extra button: @C:\\Program Files (x86)\\Windows Live\\Writer\\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\\Program Files (x86)\\Windows Live\\Writer\\WriterBrowserExtension.dll\nO9 - Extra \'Tools\' menuitem: @C:\\Program Files (x86)\\Windows Live\\Writer\\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\\Program Files (x86)\\Windows Live\\Writer\\WriterBrowserExtension.dll\nO9 - Extra button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\\Program Files (x86)\\Bluetooth Suite\\IEPlugIn.dll\nO9 - Extra \'Tools\' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\\Program Files (x86)\\Bluetooth Suite\\IEPlugIn.dll\nO9 - Extra button: @C:\\Program Files (x86)\\Evernote\\Evernote\\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\\Program Files (x86)\\Evernote\\Evernote\\EvernoteIE.dll/204 (file missing)\nO9 - Extra \'Tools\' menuitem: @C:\\Program Files (x86)\\Evernote\\Evernote\\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\\Program Files (x86)\\Evernote\\Evernote\\EvernoteIE.dll/204 (file missing)\nO10 - Unknown file in Winsock LSP: c:\\program files (x86)\\common files\\microsoft shared\\windows live\\wlidnsp.dll\nO10 - Unknown file in Winsock LSP: c:\\program files (x86)\\common files\\microsoft shared\\windows live\\wlidnsp.dll\nO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics\nO18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\\PROGRA~2\\mcafee\\SITEAD~1\\mcieplg.dll\nO18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\\PROGRA~2\\mcafee\\SITEAD~1\\mcieplg.dll\nO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\\PROGRA~2\\COMMON~1\\Skype\\SKYPE4~1.DLL\nO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\\Program Files (x86)\\Windows Live\\Photo Gallery\\AlbumDownloadProtocolHandler.dll\nO18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\\progra~2\\mcafee\\msc\\mcsniepl.dll\nO20 - AppInit_DLLs: C:\\Windows\\SysWOW64\\nvinit.dll\nO23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\\Program Files\\SUPERAntiSpyware\\SASCORE64.EXE\nO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - c:\\Program Files (x86)\\Common Files\\Adobe\\ARM\\1.0\\armsvc.exe\nO23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashPlayerUpdateService.exe\nO23 - Service: @%SystemRoot%\\system32\\Alg.exe,-112 (ALG) - Unknown owner - C:\\Windows\\System32\\alg.exe (file missing)\nO23 - Service: Apple Mobile Device - Apple Inc. - C:\\Program Files (x86)\\Common Files\\Apple\\Mobile Device Support\\AppleMobileDeviceService.exe\nO23 - Service: AtherosSvc - Atheros Commnucations - C:\\Program Files (x86)\\Bluetooth Suite\\adminservice.exe\nO23 - Service: Bonjour-service (Bonjour Service) - Apple Inc. - C:\\Program Files\\Bonjour\\mDNSResponder.exe\nO23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\\Windows\\SysWow64\\IntelCpHeciSvc.exe\nO23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\\Program Files (x86)\\Launch Manager\\dsiwmis.exe\nO23 - Service: @%SystemRoot%\\system32\\efssvc.dll,-100 (EFS) - Unknown owner - C:\\Windows\\System32\\lsass.exe (file missing)\nO23 - Service: ePower Service (ePowerSvc) - Acer Incorporated - C:\\Program Files\\Acer\\Acer ePower Management\\ePowerSvc.exe\nO23 - Service: @%systemroot%\\system32\\fxsresm.dll,-118 (Fax) - Unknown owner - C:\\Windows\\system32\\fxssvc.exe (file missing)\nO23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\\Program Files (x86)\\Common Files\\Macrovision Shared\\FLEXnet Publisher\\FNPLicensingService.exe\nO23 - Service: GREGService - Acer Incorporated - C:\\Program Files (x86)\\Acer\\Registration\\GREGsvc.exe\nO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\\Program Files (x86)\\Common Files\\InstallShield\\Driver\\11\\Intel 32\\IDriverT.exe\nO23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\\Program Files\\Intel\\iCLS Client\\HeciServer.exe\nO23 - Service: Intel(R) ME Service - Unknown owner - C:\\Program Files (x86)\\Intel\\Intel(R) Management Engine Components\\FWService\\IntelMeFWService.exe\nO23 - Service: iPod-service (iPod Service) - Apple Inc. - C:\\Program Files\\iPod\\bin\\iPodService.exe\nO23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\\Program Files (x86)\\Intel\\Intel(R) Management Engine Components\\DAL\\jhi_service.exe\nO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\\Windows\\system32\\lsass.exe (file missing)\nO23 - Service: Live Updater Service - Acer Incorporated - C:\\Program Files\\Acer\\Acer Updater\\UpdaterService.exe\nO23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\\Program Files (x86)\\Intel\\Intel(R) Management Engine Components\\LMS\\LMS.exe\nO23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\\Program Files (x86)\\Malwarebytes\' Anti-Malware\\mbamscheduler.exe\nO23 - Service: MBAMService - Malwarebytes Corporation - C:\\Program Files (x86)\\Malwarebytes\' Anti-Malware\\mbamservice.exe\nO23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\\PROGRA~1\\mcafee\\msc\\mcawfwk.exe\nO23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\\Program Files\\Common Files\\mcafee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\\Program Files\\Common Files\\mcafee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\\Program Files\\Common Files\\mcafee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\\Program Files\\mcafee\\VirusScan\\mcods.exe\nO23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\\Program Files\\Common Files\\mcafee\\McSvcHost\\McSvHost.exe\nO23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\\Program Files\\Common Files\\McAfee\\SystemCore\\\\mcshield.exe\nO23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\\Program Files\\Common Files\\McAfee\\SystemCore\\\\mfefire.exe\nO23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\\Windows\\system32\\mfevtps.exe (file missing)\nO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\\Windows\\System32\\msdtc.exe (file missing)\nO23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe\nO23 - Service: @%SystemRoot%\\System32\\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\\Windows\\system32\\lsass.exe (file missing)\nO23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\\Program Files (x86)\\Symantec\\Norton Online Backup\\NOBuAgent.exe\nO23 - Service: NTI IScheduleSvc - NTI Corporation - C:\\Program Files (x86)\\NTI\\Acer Backup Manager\\IScheduleSvc.exe\nO23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\\Windows\\system32\\nvvsvc.exe (file missing)\nO23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\\Program Files (x86)\\NVIDIA Corporation\\NVIDIA Update Core\\daemonu.exe\nO23 - Service: @%systemroot%\\system32\\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\\Windows\\system32\\lsass.exe (file missing)\nO23 - Service: @%systemroot%\\system32\\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\\Windows\\system32\\locator.exe (file missing)\nO23 - Service: @%SystemRoot%\\system32\\samsrv.dll,-1 (SamSs) - Unknown owner - C:\\Windows\\system32\\lsass.exe (file missing)\nO23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\\Program Files (x86)\\Skype\\Updater\\Updater.exe\nO23 - Service: @%SystemRoot%\\system32\\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\\Windows\\System32\\snmptrap.exe (file missing)\nO23 - Service: @%systemroot%\\system32\\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\\Windows\\System32\\spoolsv.exe (file missing)\nO23 - Service: @%SystemRoot%\\system32\\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\\Windows\\system32\\sppsvc.exe (file missing)\nO23 - Service: Steam Client Service - Valve Corporation - C:\\Program Files (x86)\\Common Files\\Steam\\SteamService.exe\nO23 - Service: AVG PC TuneUp Service (TuneUp.UtilitiesSvc) - AVG - C:\\Program Files (x86)\\AVG\\AVG PC TuneUp\\TuneUpUtilitiesService64.exe\nO23 - Service: Intel(R) Turbo Boost Technology Monitor 2.5 (TurboBoost) - Intel(R) Corporation - C:\\Program Files\\Intel\\TurboBoost\\TurboBoost.exe\nO23 - Service: @%SystemRoot%\\system32\\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\\Windows\\system32\\UI0Detect.exe (file missing)\nO23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\\Program Files (x86)\\Intel\\Intel(R) Management Engine Components\\UNS\\UNS.exe\nO23 - Service: @%SystemRoot%\\system32\\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\\Windows\\system32\\lsass.exe (file missing)\nO23 - Service: @%SystemRoot%\\system32\\vds.exe,-100 (vds) - Unknown owner - C:\\Windows\\System32\\vds.exe (file missing)\nO23 - Service: @%systemroot%\\system32\\vssvc.exe,-102 (VSS) - Unknown owner - C:\\Windows\\system32\\vssvc.exe (file missing)\nO23 - Service: @%SystemRoot%\\system32\\Wat\\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\\Windows\\system32\\Wat\\WatAdminSvc.exe (file missing)\nO23 - Service: @%systemroot%\\system32\\wbengine.exe,-104 (wbengine) - Unknown owner - C:\\Windows\\system32\\wbengine.exe (file missing)\nO23 - Service: @%Systemroot%\\system32\\wbem\\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\\Windows\\system32\\wbem\\WmiApSrv.exe (file missing)\nO23 - Service: @%PROGRAMFILES%\\Windows Media Player\\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\\Program Files (x86)\\Windows Media Player\\wmpnetwk.exe (file missing)\nO23 - Service: ZAtheros Wlan Agent - Atheros - C:\\Program Files (x86)\\Atheros\\Ath_WlanAgent.exe\n\n--\nEnd of file - 17350 bytes\n\n\n\n\nEen vraagje, zo een systeem herstel, verlies ik dan alle bestanden die ik gedownload of geinstalleerd heb in die periode?
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Als je een herstel naar Fabrieks waarden doet, is de pc weer zoals je hem kocht en ben je alles verder kwijt.\n\nAls je systeemherstel vanuit Windows doet, kan je hem terug zetten naar een bepaalde datum toen je de problemen nog niet.\nWat ben je dan kwijt: De na die datum geïnstalleerde programma\'s.\nWat hou je gewoon: Alle persoonlijke data, zoals foto\'s, email, documenten.\n\nNiek
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